Unfortunately, we had some hiccups with Medical Guardian’s service during our testing. There’s no need for an AT&T service contract. The watch comes with an AT&T SIM card already installed, and the service is included in the monthly monitoring fee. After we charged the unit, set-up and activation took less than 10 minutes. Unboxing was straightforward, with easy-to-open packaging. We think it would be easy for anyone (including those who aren’t digitally savvy) to quickly learn how to navigate the display and use all the watch’s functions. The user interface is intuitive, with a bright, high-contrast display. We think they are worth the extra monthly fee. For an additional $5 a month, you have access to the Support Circle apps that include appointment and medication reminders and texting. It’s a full-featured smartwatch that includes pre-installed step counter and weather apps. The MG Move is more than a medical alert device. With the same basic equipment, the difference between Bay Alarm Medical and Medical Guardian lies in details like functionality, service, and cost. The smartwatch’s slick black design looks like a nice watch, not a medical device. Medical Guardian’s MG Move finished a close second to Bay Alarm Medical’s SOS Smartwatch – and with good reason: both companies use the same hardware. We think that Bay Alarm Medical’s excellent service and affordable price structure make it a better value than the MG Move. Medical Guardian’s monthly monitoring charges are also higher than Bay Alarm Medical’s. The first-year cost difference between the SOS Smartwatch and MG Move is also substantial: $503.40 for the SOS Smartwatch compared to $787.73 for the MG Move. But the SOS Smartwatch now offers automatic fall detection, while the MG Move does not have this key feature. We do wish that the Bay Alarm SOS Smartwatch offered similar options. It offers additional apps and a robust Caregiver Portal that makes tracking the movements of your loved one easier. Medical Guardian’s MG Move Smartwatch is the nearest competitor to the SOS Smartwatch. Our testing of the watch’s automatic fall detection feature also found it to do a good job of distinguishing between false alarms and hard falls that signal an emergency. The operators were helpful – even calling back to ensure that everything was ok. The SOS Smartwatch is a good option for someone who is reluctant to wear a medical alert pendant or clunky wristband.ĭuring our tests, Bay Alarm Medical’s monitoring center responded within 15 seconds after we pushed the SOS button. This is an important consideration because a medical alert device only works if you actually wear it.

The sleek black design doesn’t look like a medical device – just a regular smartwatch. The smartwatch itself is easy to use and comfortable to wear. If you’ve ever spent a frustrating amount of time on hold waiting to “activate” a product or service, you’ll appreciate Bay Alarm’s system even more! The first time you push the SOS button, the operator already knows who and where you are. Even better, Bay Alarm Medical completes the product registration during check-out. The smartwatch arrived charged and ready to use. The unboxing and set-up process couldn’t have been easier. There was no hard sell and no pressure to purchase extra add-ons or upgrades. The Bay Alarm Medical sales representatives were friendly, knowledgeable, and eager to help us choose the correct system for our needs. They offer home landline and cellular home medical alert systems as well as the SOS Smartwatch.

We think this feature is a gamechanger and may make the SOS Smartwatch the best medical alert system of any type.īay Alarm Medical is a full-service medical alert provider. In 2023 the SOS Smartwatch has added automatic fall detection, a key feature missing from most medical alert watches. In 2022 we chose Bay Alarm Medical’s SOS Smartwatch as our pick for both Best Value Smartwatch and Best Overall Smartwatch. Our experience with the SOS Smartwatch did not disappoint. Bay Alarm Medical 'SOS Smartwatch' Overviewīay Alarm Medical has an excellent reputation when it comes to its pricing, customer service, and product reliability.

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